Returns

At this time, we do not accept returns. 

Please take an extra minute to make sure that the items and sizes you've selected, are correct.  Field Trip is the Engine is Red's company store. The purpose of the store is to give our friends, family, an opportunity to take some of the Engine experience with them. We are not a full-service retail store. 

Refunds

We do not offer refunds on any products. We will however provide replacements for defective products. Simply send us an email with a picture of the defect to store@theengineisred.com and mail defective product to: 

Re: Field Trip 
The Engine is Red
401 Mendocino Ave, STE 100
Santa Rosa, CA 95401

Shipping

We will email you a prepaid shipping label after we receive the pictures of your product.